Shipping policy
Shipping Policy
Worldwide Shipping
At Starlix Studio, we're proud to ship our products to racing fans around the world.
No matter where you are, we'll do our best to deliver your order safely and efficiently.
Processing Time
All orders are processed within 2–5 business days after payment has been confirmed.
Orders are not shipped or delivered on weekends or public holidays.
During new product launches, promotional events, or peak holiday seasons, processing times may be slightly longer.
Estimated Shipping Time
Shipping times vary depending on your destination.
| Region | Estimated Delivery |
|---|---|
| United States | 7–15 Business Days |
| Canada | 8–18 Business Days |
| Europe | 7–18 Business Days |
| United Kingdom | 7–15 Business Days |
| Australia & New Zealand | 7–15 Business Days |
| Japan | 5–10 Business Days |
| Other Countries | 10–25 Business Days |
Please note that these are estimated delivery times and may vary due to customs clearance, local postal services, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping destination.
For orders above 50$, free shipping will be provided.
From time to time, we may offer Free Worldwide Shipping during special promotions.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number.
Tracking information may take 24–72 hours to become active after shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Starlix Studio is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
We'll work with the shipping carrier to investigate the issue and provide a suitable solution whenever possible.
Delivery Delays
While we always strive to deliver orders on time, delays caused by customs inspections, weather conditions, carrier disruptions, or other events beyond our control may occur.
We appreciate your patience and understanding in these situations.
Contact Us
If you have any questions regarding shipping, please feel free to contact us.
Email: doloresa0126@gmail.com
We'll be happy to assist you.